Job Description
- Support front counter daily routine includes feedback customer’s inquiries and handles phone calls.
- Issue of temporary receipts and official receipts.
- Handover the daily sales collection as per scheduled to Site Admin Department.
- Handle document on urn, burial plot and other products.
- Follow up on second or subsequent utilization fee collection.
- Issue of engraving form to contractors and follow up the status to make sure that completion on time.
- Key in “Sheng Ji” information into SCLC and compilation of relevant documents for submission to respective departments.
- Monitor movement of tomb repair and maintenance, tomb refurbishes order and others.
- Update the maintenance and refurbish reports in SCLC.
- Generate reports of maintenance and TVO completed.
- Follow up outstanding balance with the customers who have not fully makes payment for TVO.
- Any other duties as assigned by the superior/ management to you from time to time.
Requirements
- At least SPM.
- Able to work independently.
- Proficient in speaking and writing in English and Chinese.
- Proficient in Microsoft Office Applications.
- Good interpersonal skill and communication skill.
