Penang Nirvana

Job Description

  • Oversee site counter service.
  • Verify and confirm sales of products.
  • Sales enquiries, sales confirmation, updating sales, booking and reservation.
  • Brief customers and agents on products and promotions.
  • Verify sales documents prior sending to Marketing Department for processing.
  • Ensure that sales & marketing policies and procedures are followed.
  • Record customer and agent complaints.
  • Verify burial, installation; five grains relocation & exhumation documents.
  • Coordinate with Sales & Marketing department pertaining to sales & promotion matters and marketing functions held at site.
  • Compile of burial permit and submit to Registry Department.
  • Monthly report for stock, sales and installation.
  • Compile all the document for daily confirmation of purchase submission (confirmation sales filing)
  • Overall urn installation and ancestral tablet installation process.
  • Provide sale information and enquiries services to agents and customers.
  • Ensure proper/ relevant documentation after urn installation process.
  • Daily collections received and do passing.
  • Any other duties as assigned by the superior/ management to you from time to time.

Requirements

  • SPM or above.
  • Experience in sales and customer service.
  • Computer literacy required.
  • Able to communicate effectively in Chinese and English.
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