Job Description
- Oversee site counter service.
- Verify and confirm sales of products.
- Sales enquiries, sales confirmation, updating sales, booking and reservation.
- Brief customers and agents on products and promotions.
- Verify sales documents prior sending to Marketing Department for processing.
- Ensure that sales & marketing policies and procedures are followed.
- Record customer and agent complaints.
- Verify burial, installation; five grains relocation & exhumation documents.
- Coordinate with Sales & Marketing department pertaining to sales & promotion matters and marketing functions held at site.
- Compile of burial permit and submit to Registry Department.
- Monthly report for stock, sales and installation.
- Compile all the document for daily confirmation of purchase submission (confirmation sales filing)
- Overall urn installation and ancestral tablet installation process.
- Provide sale information and enquiries services to agents and customers.
- Ensure proper/ relevant documentation after urn installation process.
- Daily collections received and do passing.
- Any other duties as assigned by the superior/ management to you from time to time.
Requirements
- SPM or above.
- Experience in sales and customer service.
- Computer literacy required.
- Able to communicate effectively in Chinese and English.
